Retail Merchandising & Guest Experience Associate

The TJX Companies, Inc.; Huntington (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision benefits

Job summary

The TJX Companies, Inc. offers a frontline retail role at TJ Maxx with responsibilities focused on delivering a highly satisfying customer experience across our stores. You will engage customers, maintain a clean store, and support various areas of the operation to meet business needs.

We value strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. A flexible schedule, teamwork, and a commitment to diversity and inclusion are core to our work

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for sales floor per procedures.
• Participates in store recovery and housekeeping throughout the day.
• Ensures safety, labor law compliance, and loss prevention measures.
• Supports shrink reduction goals and programs.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. offers a frontline retail role at TJ Maxx with responsibilities focused on delivering a highly satisfying customer experience across our stores. You will engage customers, maintain a clean store, and support various areas of the operation to meet business needs.

We value strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. A flexible schedule, teamwork, and a commitment to diversity and inclusion are core to our work