Retail Customer Experience Associate

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is hiring at its Traverse City, MI location. The role focuses on delivering an outstanding customer experience, accurately processing sales and returns, and promoting loyalty programs while maintaining store standards.

You will work across store areas as needed, support safety initiatives, and contribute to a positive store culture through integrity and teamwork. Prior retail experience is preferred and a flexible schedule is required.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience.
• Cross-train across store areas as needed.
• Accurately ring purchases and returns; count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness.
• Support safety and loss prevention initiatives.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible scheduling

Tools

POS system

Job description

The TJX Companies, Inc. is hiring at its Traverse City, MI location. The role focuses on delivering an outstanding customer experience, accurately processing sales and returns, and promoting loyalty programs while maintaining store standards.

You will work across store areas as needed, support safety initiatives, and contribute to a positive store culture through integrity and teamwork. Prior retail experience is preferred and a flexible schedule is required.