Retail Customer Experience Specialist - Flexible Schedule

The TJX Companies, Inc.; Ann Arbor (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/Dental/Vision

Life insurance

Paid holidays/vacation/sick

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at Sierra Store 0052 in Ann Arbor, MI. You will engage customers, handle purchases and returns, and keep the store clean and organized while supporting credit and loyalty programs.

Ideal candidates bring strong customer service, communication, and multitasking abilities, with the stamina to lift items and adapt to a dynamic retail environment. Starting pay ranges from USD 14.00 to 14.50 per hour.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and maintain store standards.
• Prepare and merchandise items for the sales floor per policies.
• Contribute to store recovery, safety, and loss prevention goals.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Physical strength

Job description

The TJX Companies, Inc. is hiring at Sierra Store 0052 in Ann Arbor, MI. You will engage customers, handle purchases and returns, and keep the store clean and organized while supporting credit and loyalty programs.

Ideal candidates bring strong customer service, communication, and multitasking abilities, with the stamina to lift items and adapt to a dynamic retail environment. Starting pay ranges from USD 14.00 to 14.50 per hour.