Retail Merchandise Associate: Elevate Customer Experience

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Health care benefits

Scholarship program

Job summary

The TJX Companies, Inc. in Traverse City, MI is seeking a Retail Associate to deliver a high-quality customer experience, process transactions accurately, and uphold store standards.

You may be cross-trained in multiple areas to support the business and ensure a smooth shopping experience. Ideal candidates will have strong communication, attention to detail, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment
• Rings customer purchases/returns accurately and handles cash according to procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the floor
• Supports safety, loss prevention, and store recovery initiatives
• Adheres to labor laws and company policies

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Traverse City, MI is seeking a Retail Associate to deliver a high-quality customer experience, process transactions accurately, and uphold store standards.

You may be cross-trained in multiple areas to support the business and ensure a smooth shopping experience. Ideal candidates will have strong communication, attention to detail, and the ability to multitask in a fast-paced retail environment.