Retail Customer Experience Associate I

Dollar Tree Stores; Springfield (IL); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Pharmacy Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement Plans

Educational Assistance

Job summary

Dollar Tree Stores is looking for a Customer Service Associate to join their team in Springfield, Illinois. The ideal candidate will assist customers, manage cash register transactions, and maintain store cleanliness and safety.

Applicants should have a high school diploma and previous customer service experience in retail or similar environments. The job offers valuable perks including insurance and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Receive merchandise and help with unloading trucks.
• Ensure a positive and safe environment while interacting with customers.

Skills

Customer Service Experience

Excellent Communication Skills

Organizational Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Job description

Dollar Tree Stores is looking for a Customer Service Associate to join their team in Springfield, Illinois. The ideal candidate will assist customers, manage cash register transactions, and maintain store cleanliness and safety.

Applicants should have a high school diploma and previous customer service experience in retail or similar environments. The job offers valuable perks including insurance and educational assistance.