Retail Customer Experience Associate

Family Dollar LLC; Palmdale (CA); On-site; USD 40,116,000 - 45,847,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical insurance

Dental insurance

Vision insurance

Job summary

Family Dollar LLC in Palmdale, California is seeking a Customer Service Associate to deliver a great shopping experience for every customer.

You’ll assist with questions and recommendations, manage sales at the register, stock shelves, unload trucks, and keep the store clean and safe for shoppers and colleagues.

This part‑time role emphasizes friendly, respectful interactions, reliability, and teamwork, with opportunities to grow while supporting a busy neighborhood store.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Physical ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar LLC in Palmdale, California is seeking a Customer Service Associate to deliver a great shopping experience for every customer.

You’ll assist with questions and recommendations, manage sales at the register, stock shelves, unload trucks, and keep the store clean and safe for shoppers and colleagues.

This part‑time role emphasizes friendly, respectful interactions, reliability, and teamwork, with opportunities to grow while supporting a busy neighborhood store.