Customer Experience Associate (Retail)

Family Dollar LLC; Oildale (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC in California is seeking a Customer Service Associate to join our team and deliver a friendly shopping experience. You will assist customers, handle transactions, and help keep the store stocked and organized.

This role emphasizes great service, teamwork, and operational accuracy, with responsibilities ranging from stocking to cleaning and safety. Part-time hours and local store environment invite you to grow within a national retailer.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a clean, safe, and respectful store environment.

Skills

Customer service

Cash handling

Communication

Retail knowledge

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar LLC in California is seeking a Customer Service Associate to join our team and deliver a friendly shopping experience. You will assist customers, handle transactions, and help keep the store stocked and organized.

This role emphasizes great service, teamwork, and operational accuracy, with responsibilities ranging from stocking to cleaning and safety. Part-time hours and local store environment invite you to grow within a national retailer.