Retail Customer Experience Associate

The TJX Companies, Inc.; Owings Mills (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k)

Credit union

Referral bonuses

Job summary

Marshalls in Owings Mills, MD is seeking a store associate to deliver a highly satisfied customer experience. You will engage with customers, follow loss prevention and merchandising standards, and may work in multiple store areas to support the business.

Responsibilities include modeling excellent service, processing transactions, promoting credit and loyalty programs, maintaining cleanliness, and participating in safety and recovery tasks.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.
• Ability to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings purchases/returns and counts change back.
• Maintains merchandising standards and processes merchandise for the floor.
• Participates in store recovery and maintains cleanliness.
• Supports labor laws and loss prevention policies.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls in Owings Mills, MD is seeking a store associate to deliver a highly satisfied customer experience. You will engage with customers, follow loss prevention and merchandising standards, and may work in multiple store areas to support the business.

Responsibilities include modeling excellent service, processing transactions, promoting credit and loyalty programs, maintaining cleanliness, and participating in safety and recovery tasks.