Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Bel Air (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Paid holidays/vacation

Consistent scheduling

Job summary

Marshalls in Bel Air, MD is seeking team members to deliver a highly satisfying customer experience at the store. You will engage with customers, maintain a clean, organized sales floor, and support store operations and loss prevention standards.

We value honesty, integrity, and respect, with opportunities to cross-train, participate in credit and loyalty programs, and grow within TJX’s global family.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows standards.
• Promotes store safety and supports shrink reduction goals.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Attention to detail

Multi-tasking

Adaptability to changes

Team collaboration

Lifting heavy objects

Job description

Marshalls in Bel Air, MD is seeking team members to deliver a highly satisfying customer experience at the store. You will engage with customers, maintain a clean, organized sales floor, and support store operations and loss prevention standards.

We value honesty, integrity, and respect, with opportunities to cross-train, participate in credit and loyalty programs, and grow within TJX’s global family.