Retail Sales & Customer Experience Associate

The TJX Companies, Inc.; Cambridge (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking enthusiastic team members to deliver a high-quality customer experience at TJ Maxx Cambridge.

You will engage with customers, maintain a clean, organized store, and support loss prevention and safety standards while upholding merchandising guidelines. Responsibilities include processing transactions, promoting loyalty programs, and assisting in various store areas to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking enthusiastic team members to deliver a high-quality customer experience at TJ Maxx Cambridge.

You will engage with customers, maintain a clean, organized store, and support loss prevention and safety standards while upholding merchandising guidelines. Responsibilities include processing transactions, promoting loyalty programs, and assisting in various store areas to meet business needs.