Retail Associate: Customer Experience & Growth

The TJX Companies, Inc.; Greenville (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in USA (Hartsdale, NY) is seeking a store associate focused on delivering an exceptional customer experience. You will engage customers, process transactions, promote loyalty programs, and ensure the store is clean and well organized.

Ideal candidates bring strong communication, attention to detail, and the ability to multi-task in a fast-paced retail environment. This role involves standing, lifting, and adapting to daily store needs with a supportive team culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Ring purchases/returns accurately and count change back to customers.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and uphold safety and loss prevention standards.
• Support labor laws and store policies; assist in shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in USA (Hartsdale, NY) is seeking a store associate focused on delivering an exceptional customer experience. You will engage customers, process transactions, promote loyalty programs, and ensure the store is clean and well organized.

Ideal candidates bring strong communication, attention to detail, and the ability to multi-task in a fast-paced retail environment. This role involves standing, lifting, and adapting to daily store needs with a supportive team culture.