Retail Customer Experience Associate

The TJX Companies, Inc.; Colorado; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) contributions

Paid holidays/vacation

Scholarship program

Job summary

Marshalls is seeking a team-oriented associate to deliver a high-quality shopping experience. You will engage with customers, maintain a clean sales floor, and support store operations across various sections.

The role involves processing transactions, promoting loyalty programs, and assisting with stock replenishment to ensure attractive product presentation. This position emphasizes teamwork, a positive store culture, and adherence to policies while offering competitive pay and benefits.

Qualifications

• Excellent customer service skills with a focus on shopper satisfaction.
• Able to work a flexible schedule to support store needs.
• Strong communication and organizational abilities with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.

Responsibilities

• Role models customer experience practices with customers and teammates.
• Rings customer purchases/returns and counts change accurately.
• Promotes credit and loyalty programs to customers.
• Maintains merchandising standards and prepares items for the floor.
• Participates in store recovery and keeps the store clean and organized.
• Supports safety, labor, and loss prevention policies.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls is seeking a team-oriented associate to deliver a high-quality shopping experience. You will engage with customers, maintain a clean sales floor, and support store operations across various sections.

The role involves processing transactions, promoting loyalty programs, and assisting with stock replenishment to ensure attractive product presentation. This position emphasizes teamwork, a positive store culture, and adherence to policies while offering competitive pay and benefits.