Retail Customer Experience Associate

Follett Corporation; Clearwater (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is seeking a customer-focused Team Member to provide exceptional service on-site at our Florida location. You will greet customers, assist with store inquiries, process purchases at the POS, and help maintain secure money handling practices.

The role includes training new team members and ensuring the sales floor is stocked and correctly priced. This is an on-site retail position offering flexible hours and the chance to grow within a market-leading organization.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greets customers and assists with store inquiries.
• Answers the phone or directs callers as needed.
• Rings up purchases using the POS system.
• Uses safe money-handling procedures during transactions.
• Assists with training new team members.
• Keeps sales floor fully stocked and items priced properly.

Skills

Customer service

Communication

Education

High School Degree or equivalent

Tools

POS system

Job description

Position Overview

TheTeam Memberfocuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience


• High School Degree or equivalent


• General computer skills