Retail Customer Service & POS Specialist

Follett Corporation; Casper (WY); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education in Casper, WY is seeking a friendly Team Member focused on delivering exceptional customer service. You will greet customers, answer inquiries, assist on the floor, and process purchases at the POS.

This role involves safe cash handling, training new teammates, keeping the sales floor stocked, and ensuring items are correctly priced.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greets customers and assists with store inquiries.
• Answers the phone and directs callers.
• Rings up purchases using the POS system.
• Uses safe money-handling procedures.
• Assist with training new team members.
• Ensures the sales floor is fully stocked and items priced properly.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

TheTeam Memberfocuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience


• High School Degree or equivalent


• General computer skills