Customer Service & Sales Associate

Follett Corporation; Victoria (TX); On-site; USD 16,531 - 31,684; Full time

Job summary

Follett Corporation is seeking a Team Member to deliver exceptional customer service in a retail environment. You will greet customers, assist with inquiries, answer the phone, and ring up purchases using the POS system. You will follow safe money-handling procedures and help train new staff. The sales floor should be fully stocked with correctly priced items.

Follett Higher Education emphasizes a drug-free workplace. The role typically fits a flexible, entry-level schedule in a store setting.

Qualifications

• Greet customers and assist with store inquiries.
• Answer phones and direct callers as needed.
• Ring up purchases using the POS system and ensure accuracy.

Responsibilities

• Maintain stocked sales floor and ensure pricing accuracy.
• Assist with training new team members.
• Follow safe money-handling procedures and secure transaction practices.

Skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Tools

POS system

Job description

Position Overview

TheTeam Memberfocuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience


• High School Degree or equivalent


• General computer skills