Retail Customer Experience Associate

Michaels Stores; Bloomingdale (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) with employer match

medical coverage

dental coverage

vision coverage

employee discounts

flexible spending accounts

telemedicine services

Job summary

Michaels Stores in Bloomingdale, IL is seeking a store team member to assist customers, locate products, and ensure a fast checkout experience. You will engage customers in rewards programs and support in-store omnichannel processes.

The role involves stocking, planogram execution, merchandise recovery, and adherence to SOPs. Flexibility for nights, weekends, and early shifts is expected.

Qualifications

• Retail and/or customer service experience preferred
• Able to stand for long periods and move around the store
• Willingness to learn POS and SOP procedures

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast checkout experience; execute cash handling to standards
• Engage customers on Rewards program enrollments
• Assist with Omni channel processes including BOPIS and SFS
• Stocking, planogram (POG) duties, and merchandise recovery
• Support shrink and safety programs

Skills

Customer service

Cash handling

Team player

Job description

Michaels Stores in Bloomingdale, IL is seeking a store team member to assist customers, locate products, and ensure a fast checkout experience. You will engage customers in rewards programs and support in-store omnichannel processes.

The role involves stocking, planogram execution, merchandise recovery, and adherence to SOPs. Flexibility for nights, weekends, and early shifts is expected.