Retail Customer Care Associate I

Family Dollar Stores Of Indiana LLC; Gary (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Indiana LLC seeks a Customer Service Associate to deliver a great shopping experience in Gary, Indiana. You will assist customers, handle transactions, and maintain a secure, well-stocked store.

The role emphasizes friendly interactions, safety, and efficient store operations, with responsibilities spanning front-end tasks, merchandise handling, and basic upkeep. Part-time hours in a retail setting are typical.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep the store clean, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned *

Skills

Customer service

Communication

Problem-solving

Organizational skills

Lifting ability 30-50 lbs

Education

High school diploma

Job description

Family Dollar Stores Of Indiana LLC seeks a Customer Service Associate to deliver a great shopping experience in Gary, Indiana. You will assist customers, handle transactions, and maintain a secure, well-stocked store.

The role emphasizes friendly interactions, safety, and efficient store operations, with responsibilities spanning front-end tasks, merchandise handling, and basic upkeep. Part-time hours in a retail setting are typical.