Retail Customer Advocate — Growth, Benefits & Discounts

Lowe's Companies, Inc.; North Canton (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate in Ohio who will welcome customers, help them find products, and ensure a positive shopping experience.

The role involves assisting with merchandise placement, answering questions, and processing orders to meet customer needs. Ideal candidates will have basic computer skills, experience with retail technology, and the ability to lift up to 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology familiarity

Reading & arithmetic

Lift 25 lbs ability

Tools

Smartphones & tablets

Job description

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate in Ohio who will welcome customers, help them find products, and ensure a positive shopping experience.

The role involves assisting with merchandise placement, answering questions, and processing orders to meet customer needs. Ideal candidates will have basic computer skills, experience with retail technology, and the ability to lift up to 25 pounds.