Home Improvement Customer Advocate – Flexible Hours

Lowe's Companies, Inc.; Milford (OH); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

Employee Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in Ohio to welcome customers, help them locate products, and ensure a positive shopping experience. You will assist with merchandise placement, answer questions, and support checkout processes across various departments.

The role requires basic computer use and comfort with retail technology, plus the ability to stand for long periods and lift up to 25 pounds. Training and growth opportunities are emphasized.

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Replenish shelves and ensure stock is available.
• Process orders and deliveries accurately as expected and on time.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina

Lifting ability

Job description

Lowe’s is seeking a Customer Service Associate in Ohio to welcome customers, help them locate products, and ensure a positive shopping experience. You will assist with merchandise placement, answer questions, and support checkout processes across various departments.

The role requires basic computer use and comfort with retail technology, plus the ability to stand for long periods and lift up to 25 pounds. Training and growth opportunities are emphasized.