Retail Customer Advocate — Home Improvement

Lowe's Companies, Inc.; Wichita Falls (TX); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Zusammenfassung

Lowe's is seeking a Customer Service Associate to welcome customers, locate products, and ensure a positive shopping experience. You will help customers with questions, assist in locating items, stock shelves, and process orders to ensure timely delivery.

This part-time role offers opportunities to develop trade skills through Lowe's programs and growth within a busy home improvement environment. Demonstrated reliability and customer focus are essential.

Qualifikationen

• 6 Months Experience using a computer (inputting, accessing, modifying information)
• 6 Months Experience using common retail technology (smartphones and tablets)
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties with prolonged standing and lifting up to 75 pounds Team lifts
• Minimally lift 25lbs unassisted or over 25lbs with accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other store areas to improve customer service.
• Prepare merchandise in your department per customer needs (e.g., paint, plumbing, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Kenntnisse

Customer service

Communication

Basic math

Computer literacy

Tools

Smartphones

Tablets

Jobbeschreibung

Lowe's is seeking a Customer Service Associate to welcome customers, locate products, and ensure a positive shopping experience. You will help customers with questions, assist in locating items, stock shelves, and process orders to ensure timely delivery.

This part-time role offers opportunities to develop trade skills through Lowe's programs and growth within a busy home improvement environment. Demonstrated reliability and customer focus are essential.