Retail Customer Care Pro - Growth, Benefits & Flexible Schedule

Lowe's Companies, Inc.; Township of Washington (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match and Employee

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and ensure service excellence across departments. You’ll engage with shoppers, answer questions, and stock merchandise while supporting diverse store teams in a fast-paced environment.

The role emphasizes customer interaction, multi-department exposure, and adherence to safety and merchandising standards, with benefits and growth opportunities available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Computer literacy

Basic math

Physical stamina

Lifting 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and ensure service excellence across departments. You’ll engage with shoppers, answer questions, and stock merchandise while supporting diverse store teams in a fast-paced environment.

The role emphasizes customer interaction, multi-department exposure, and adherence to safety and merchandising standards, with benefits and growth opportunities available.