Retail Credit & Customer Experience Lead

Rent-A-Center; Missouri; On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Medical

Dental

Vision

Life Insurance

401(k) with company match

Health Savings Accounts

Job summary

Rent-A-Center in Missouri is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to handle credit, collections, deliveries, and merchandising in-store. This role emphasizes responsible service, safety, and customer-first experiences.

Key duties include managing accounts daily, delivering white-glove service, and maintaining a welcoming store environment while driving store performance and customer satisfaction.

Qualifications

• 1–3 years of retail or customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Retail experience

Customer service

Collections

Education

High school diploma or equivalent

Job description

Rent-A-Center in Missouri is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to handle credit, collections, deliveries, and merchandising in-store. This role emphasizes responsible service, safety, and customer-first experiences.

Key duties include managing accounts daily, delivering white-glove service, and maintaining a welcoming store environment while driving store performance and customer satisfaction.