Retail Credit & Customer Experience Lead

Rent-A-Center, Inc.; Edmond (OK); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical

Dental

Vision

Life Insurance

401(k) with company match

Short/Long Disability

Flexible Spending Accounts

Job summary

Rent-A-Center, Inc. in Edmond, OK is seeking a Credit Assistant Manager to support credit operations, collections, and customer service in a fast-paced retail environment.

You will handle daily account collections, provide exceptional in-store and in-home service, and coordinate delivery, pickup, and merchandising tasks to maintain an inviting shop floor. Competitive benefits accompany the role.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license and good driving record — You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through 'white glove' service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Education

High school diploma or equivalent

Customer service

Communication

Sales/collections experience

Valid driver’s license

Ability to lift

Job description

Rent-A-Center, Inc. in Edmond, OK is seeking a Credit Assistant Manager to support credit operations, collections, and customer service in a fast-paced retail environment.

You will handle daily account collections, provide exceptional in-store and in-home service, and coordinate delivery, pickup, and merchandising tasks to maintain an inviting shop floor. Competitive benefits accompany the role.