Credit & Customer Experience Manager

Rent-A-Center, Inc.; Midland (KS); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

401(k) with company match

Health Savings Account

Hospital Indemnity

Critical Illness Insurance

Legal Insurance

Identity Theft Protection Plan

Job summary

Rent-A-Center, Inc. is hiring a Credit Assistant Manager to help customers access quality goods that improve their lives.

You will handle credit and collections, deliver white-glove service, and coordinate in-home deliveries and pickups with a keen eye for safety and customer satisfaction. The role emphasizes strong communication, reliability, and a customer-first mindset, with opportunities to advance within a people-focused, award-winning culture and comprehensive benefits.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years old with a valid driver's license.

Responsibilities

• Credit and collections: communicate with customers to collect on accounts daily.
• Customer service: deliver friendly, top-notch experiences in-store and at customers' homes.
• Deliveries & pickups: load/unload and install products safely per procedures.
• Merchandising: keep the store inviting and organized for customers and coworkers.

Skills

Customer service

Sales

Collections

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is hiring a Credit Assistant Manager to help customers access quality goods that improve their lives.

You will handle credit and collections, deliver white-glove service, and coordinate in-home deliveries and pickups with a keen eye for safety and customer satisfaction. The role emphasizes strong communication, reliability, and a customer-first mindset, with opportunities to advance within a people-focused, award-winning culture and comprehensive benefits.