Sales - Retail Counter

PYP; Dayton (OH); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k with company match

Life Insurance

Long-term Disability

Job summary

PYP in Dayton, OH is seeking a dedicated Customer Service Associate to handle walk-in customers at the front counter, identify parts using inventory software, and process sales with POS systems. This role also coordinates yard requests, sets up physical displays, and manages returns and credits.

A strong customer service background and automotive knowledge are preferred. The position offers a steady, full-time schedule with opportunities for growth within a busy auto parts environment.

Qualifications

• Strong customer service background.
• Effective communication required.
• High School or GED equivalent; college coursework preferred.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service experience preferred.

Responsibilities

• In‑Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles on-site.
• Sales: Process cash and credit transactions using POS systems at the front counter.
• Yard Coordination: Coordinate with parts pullers to retrieve parts for customers.
• Merchandising & Displays: Set up and maintain displays of popular parts to drive impulse sales.
• Core & Returns Management: Inspect returned parts and process credits or warranty claims.
• Assumes other duties as assigned

Skills

Customer service

Communication

Teamwork

Time management

Attention to detail

Problem solving

Flexible schedule

Education

High School or GED

College coursework desired

Job description

Description

Responsible for providing a superior customer service experience to all walk‑in customers.

1. In‑Person Sales: Provide immediate, high-quality service to all walk‑in retail and wholesale customers.


2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on‑site.


3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.


4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them


5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.


6. Core & Returns Management: Inspect physical parts returned by walk‑in customers to verify condition and process credits or warranty claims


7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience:

• To perform this job this job successfully, an individual must have a strong customer service background.


• Must be able to communicate effectively.


• High School or G.E.D. Equivalent preferred. College coursework desired.


• Prior automotive experience and knowledge of automotive parts preferred.


• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities:

• Ability to establish priorities and demonstrate effective time-management skills.


• Must be able to work in a team oriented environment.


• Must be attentive to detail and ensure accuracy in work assignments.


• Must be able to communicate effectively with others.


• Must have strong problem‑solving skills.


• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.


• Perform repetitive motion tasks on computer.

Benefits:

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long‑Term Disability

Short-Term Disability

Employee Discounts

Tuition Reimbursement

Why Apply:

Steady, full-time work

Competitive hourly pay

Consistent schedule

Opportunity for long-term growth

Fast hiring process