Retail Concierge & Guest Experience Lead

KITH; New York (NY); Presencial; USD 23.000 - 26.000; Jornada completa

Descripción de la vacante

Kith is seeking a Customer Experience Associate for the Soho Women's Store in NYC. As a concierge, you greet customers, handle cashier duties, and support operations and visuals teams to ensure a best-in-class in-store experience.

Under the Manager on duty, you adapt to changing needs and communicate effectively to contribute from start to finish. This full-time role requires 1+ year in retail and a proactive, team-oriented attitude, with opportunities to grow within a luxury, fast-paced

Formación

• 1+ year(s) experience in a retail sales position.
• 1+ year(s) in customer service roles preferred.
• Experience with luxury or apparel brands is a plus.

Responsabilidades

• Greet, assist and provide best-in-class service to all Kith customers.
• Support cashier responsibilities including cash handling and returns.
• Process Mobile POS transactions and maintain store visuals.
• Collaborate with management and visual teams to uphold brand standards.

Conocimientos

Time management

Multi-tasking

Communication

Teamwork

Customer service

Herramientas

POS System

Descripción del empleo

Kith is seeking a Customer Experience Associate for the Soho Women's Store in NYC. As a concierge, you greet customers, handle cashier duties, and support operations and visuals teams to ensure a best-in-class in-store experience.

Under the Manager on duty, you adapt to changing needs and communicate effectively to contribute from start to finish. This full-time role requires 1+ year in retail and a proactive, team-oriented attitude, with opportunities to grow within a luxury, fast-paced