Retail Client Specialist – Elevate In-Store Experience

TravisMathew Company; San Antonio (TX); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

TravisMathew is seeking a Client Associate to uphold an exceptional in-store sales and service experience. You will engage customers, promote the sales culture, and help achieve KPIs and profitability goals.

You’ll connect with in-store clients, build repeat business, and maintain up-to-date knowledge of seasonal apparel, fits, fabrics, and uses. This role requires adaptability to weekends, evenings, and holidays, with a collaborative team mindset, a friendly demeanor, and a focus on store

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Experience is transferable; passion and adaptability valued.
• Strong written and verbal communication across team and customers.

Responsabilités

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Connaissances

Communication skills

Microsoft Office

POS systems

Decision making

Customer service

Outils

Microsoft Office

POS systems

Description du poste

TravisMathew is seeking a Client Associate to uphold an exceptional in-store sales and service experience. You will engage customers, promote the sales culture, and help achieve KPIs and profitability goals.

You’ll connect with in-store clients, build repeat business, and maintain up-to-date knowledge of seasonal apparel, fits, fabrics, and uses. This role requires adaptability to weekends, evenings, and holidays, with a collaborative team mindset, a friendly demeanor, and a focus on store