Seasonal Client Associate: Elevate In-Store

tcbrands; Irvine (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-driven culture. The role emphasizes driving sales KPIs while delivering exceptional customer service in a retail environment.

Responsibilities include connecting with clients, retaining repeat business, and maintaining knowledge of seasonal apparel. The position requires flexibility with non-traditional hours and a strong team mindset, supporting store events and CRM activities.

Qualifications

• Experience in client services in a retail setting.
• Knowledge of store POS and customer service standards.
• Ability to balance sales goals with customer service.

Responsibilities

• Deliver exceptional service on the sales floor to achieve sales goals.
• Engage with clients and build repeat business.
• Maintain knowledge of apparel, fit, fabric and intended use.
• Participate in-store events and CRM activities.
• Adhere to client service standards and company policies.
• Foster a friendly, inviting environment for guests.
• Maintain store cleanliness and organization.

Skills

Communication

MS Office

POS systems

Decision making

Flexible hours

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-driven culture. The role emphasizes driving sales KPIs while delivering exceptional customer service in a retail environment.

Responsibilities include connecting with clients, retaining repeat business, and maintaining knowledge of seasonal apparel. The position requires flexibility with non-traditional hours and a strong team mindset, supporting store events and CRM activities.