Retail Client Growth Director

Epsilon; Chicago (IL); On-site; USD 174,000 - 246,000; Full time

Benefits offered by this job

Flexible time off

Paid holidays

Parental leave

Health coverage

401(k) retirement plan

Tuition assistance

Commuter benefits

Employee recognition

Job summary

Epsilon in Chicago, IL is seeking a Senior Director, Client Management - Retail to cultivate partnerships with retail clients, drive revenue growth, and lead cross-functional teams delivering data, tech, and media solutions.

You will negotiate contracts, develop client success plans, and maintain pipeline accuracy while mentoring junior teammates. This enterprise role requires 10+ years in retail enterprise sales and strong executive communication.

Qualifications

• 10+ years of enterprise sales experience in retail.
• Proven ability to build senior-level client relationships and exceed targets.
• Ability to translate data insights into strategic ROI and business cases.
• Strong negotiation, forecasting, and pricing skills.
• Excellent communication and presentation to C-level executives.
• Bachelor's degree; advanced degree a plus.

Responsibilities

• Cultivate strategic partnerships with retail clients and drive revenue growth.
• Lead cross-functional teams to design and deliver integrated data, tech, and media solutions.
• Negotiate contracts and pricing; develop and manage client success plans.
• Maintain pipeline coverage and forecast accuracy.
• Mentor and develop client leadership teams.

Skills

Enterprise sales

Retail industry knowledge

Negotiation skills

Executive communication

Business cases & financial modeling

C-level presentations

Cross-functional leadership

Data analytics understanding

Sales pipeline development

CRM (Salesforce)

Education

Bachelor's degree

Advanced degree preferred

Tools

Salesforce

Microsoft Office Suite

Job description

Epsilon in Chicago, IL is seeking a Senior Director, Client Management - Retail to cultivate partnerships with retail clients, drive revenue growth, and lead cross-functional teams delivering data, tech, and media solutions.

You will negotiate contracts, develop client success plans, and maintain pipeline accuracy while mentoring junior teammates. This enterprise role requires 10+ years in retail enterprise sales and strong executive communication.