Retail Client Associate — Service & Sales Pro

TravisMathew; Palm Desert (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold exceptional in-store service and promote a sales-driven culture. You will engage clients, build a following of repeat shoppers and remain knowledgeable about the season's apparel, including fit and fabrics.

The role requires weekend/evening availability and a proactive approach to events, CRM initiatives, and teamwork to maintain a welcoming store environment and achieve KPI targets.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Communication skills

Independent decision making

Flexible hours

Tools

POS Systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to uphold exceptional in-store service and promote a sales-driven culture. You will engage clients, build a following of repeat shoppers and remain knowledgeable about the season's apparel, including fit and fabrics.

The role requires weekend/evening availability and a proactive approach to events, CRM initiatives, and teamwork to maintain a welcoming store environment and achieve KPI targets.