Retail Client Associate — Grow VIP Clientele & Sales

TravisMathew Company; Lahaina (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Job summary

TravisMathew is seeking a Client Associate to uphold exceptional in-store sales and service within our retail location. You will engage customers, build repeat client relationships, and stay informed about seasonal apparel details to accurately guide purchases.

Ideal candidates will excel in a fast-paced retail setting, handle weekends/evenings/holidays, and contribute to events and CRM initiatives to boost customer loyalty and store profitability.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Experience in a retail or service environment preferred.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Microsoft Office

POS systems

Communication

Decision making

Flexible hours

Job description

TravisMathew is seeking a Client Associate to uphold exceptional in-store sales and service within our retail location. You will engage customers, build repeat client relationships, and stay informed about seasonal apparel details to accurately guide purchases.

Ideal candidates will excel in a fast-paced retail setting, handle weekends/evenings/holidays, and contribute to events and CRM initiatives to boost customer loyalty and store profitability.