VIP Client Associate – Retail Sales & Service

TravisMathew, LLC; Huntington Beach (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a customer-focused Retail Sales Associate to drive in-store sales while delivering exceptional service. You will connect with clients, build repeat business, and maintain strong knowledge of apparel fits and seasonality.

This role requires you to work non-traditional hours including weekends and evenings. A friendly, team-oriented environment will support you as you help foster a vibrant store atmosphere.

Qualifications

• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently, or elevate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

POS systems

Microsoft Applications

Written & verbal communication

Decision making

Teamwork

Education

1 year client services experience

Tools

POS systems

Job description

TravisMathew is seeking a customer-focused Retail Sales Associate to drive in-store sales while delivering exceptional service. You will connect with clients, build repeat business, and maintain strong knowledge of apparel fits and seasonality.

This role requires you to work non-traditional hours including weekends and evenings. A friendly, team-oriented environment will support you as you help foster a vibrant store atmosphere.