In-Store Client Associate: Build VIP Clientele & Sales

TravisMathew, LLC; United States; On-site; USD 25,000 - 26,000; Full time

Job summary

TravisMathew, LLC is seeking a Client Associate to uphold an exceptional in-store sales and service experience and drive profitability through strong customer engagement. The role emphasizes connecting with clients, building repeat business, and maintaining product knowledge.

You will participate in events and CRM activities, adhere to service standards, and support a collaborative store team in a fast-paced retail setting.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Familiarity with service standards and CRM activity is beneficial.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Microsoft Applications

POS Systems

Communication skills

Independent decision making

Tools

POS systems

Job description

TravisMathew, LLC is seeking a Client Associate to uphold an exceptional in-store sales and service experience and drive profitability through strong customer engagement. The role emphasizes connecting with clients, building repeat business, and maintaining product knowledge.

You will participate in events and CRM activities, adhere to service standards, and support a collaborative store team in a fast-paced retail setting.