Retail Client Associate - Drive Service & Repeat Clients

TravisMathew, LLC; Old Orchard (PA); Presencial; USD 23.000 - 25.000; A tiempo parcial

Descripción de la vacante

TravisMathew, LLC in the United States is seeking a Client Associate to maintain the in-store sales and service experience and promote a high-performance sales culture to achieve KPIs and profitability.

The role requires connecting with in-store clients, building repeat business, maintaining knowledge of the apparel line, participating in events and CRM activities, and upholding service standards while ensuring a welcoming store environment and teamwork.

Formación

• Minimum 1-year experience in client services.
• Proficient in Microsoft Applications and POS systems.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsabilidades

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space undefined

Conocimientos

Microsoft Applications

Communication

Decision making

Herramientas

POS systems

Descripción del empleo

TravisMathew, LLC in the United States is seeking a Client Associate to maintain the in-store sales and service experience and promote a high-performance sales culture to achieve KPIs and profitability.

The role requires connecting with in-store clients, building repeat business, maintaining knowledge of the apparel line, participating in events and CRM activities, and upholding service standards while ensuring a welcoming store environment and teamwork.