Retail Clerk - Part-Time

Plainridge Park Casino; Plainville (MA); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Plainridge Park Casino is seeking a customer-focused team member for our retail outlet. You will apply sales techniques to meet goals, maintain shop presentation, and build knowledge of merchandise and promotions across outlets. The role requires a high school diploma, one year of related experience, and proficiency with Microsoft Office.

You’ll engage guests using our Red Carpet service standards and contribute to a positive guest experience. Must be 18+, lift up to 25 lbs.

Qualifications

• High School Diploma or equivalent.
• One year related experience and/or training; or equivalent combination of education and experience.
• Must be proficient in Microsoft Office applications (Excel, Access, Word).
• Must be a minimum of 18 years of age.
• Physically mobile with ability to lift up to 25 lbs.

Responsibilities

• Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet.
• Follow standards of neatness and cleanliness for the shop to maintain customer appeal.
• Know features and benefits of merchandise and be familiar with merchandise offerings in all outlets.
• Follow policies and procedures that affect inventory control.
• Maintain product knowledge of gaming facility events, activities, and amenities to ensure personalized guest services.
• Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program.

Skills

Sales techniques

Customer service

Product knowledge

Inventory control

Merchandise knowledge

Guest interactions

Education

High School Diploma or equivalent

Tools

Microsoft Office (Excel, Access, Word)

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet.
• Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal.
• Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets.
• Follow policies and procedures that affect inventory control.
• Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services.
• Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program.

BRING US YOUR BEST.

• High School Diploma or equivalent.
• One year related experience and/or training; or equivalent combination of education and experience.
• Must be proficient in Microsoft Office applications (Excel, Access, Word).
• Must be a minimum of 18 years of age.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Follow us.

We're changing entertainment.

Equal Opportunity Employer