Retail Cleaning & Customer Experience Associate

Michaels; Trenton, Northern (NJ, KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

The Michaels Companies in Trenton, NJ is seeking a team member to maintain store cleanliness and support daily operations. You will assist customers, process transactions, and help drive omni-channel services like BOPIS and SFS.

Role requires retail or cleaning experience, physical stamina for standing and lifting, and reliable collaboration with colleagues to ensure a safe, welcoming shopping environment.

Qualifications

• Retail and/or cleaning experience preferred.
• Physical ability to stand for long periods and lift heavy boxes.

Responsibilities

• Maintain a high standard of store cleanliness and recovery to deliver brand promises.
• Provide a fast and friendly checkout experience with cash handling to standards.
• Assist with Omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Adhere to SOPs and company safety programs.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies in Trenton, NJ is seeking a team member to maintain store cleanliness and support daily operations. You will assist customers, process transactions, and help drive omni-channel services like BOPIS and SFS.

Role requires retail or cleaning experience, physical stamina for standing and lifting, and reliable collaboration with colleagues to ensure a safe, welcoming shopping environment.