Retail Channel Growth Manager

Charter Communications; Columbia (SC); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Charter Communications is seeking a field-oriented Sales Manager to nurture retailer partnerships, drive Spectrum product adoption, and maximize in-store performance. The role emphasizes strong communication, strategic planning, and field-based collaboration with cross-functional teams.

You will lead trainings, monitor KPIs, and travel within the assigned territory to grow the Spectrum retail footprint while upholding brand standards.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of related experience or equivalent combo of education and training.
• Ability to read, write, speak, and understand English.
• Strong sales presentation and problem-solving skills with initiative.
• Effective written, verbal, and interpersonal communication skills.
• Ability to work independently.
• Proficiency in Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Flexibility to work retail hours and adjust schedule to maximize sales opportunities.
• Reliable transportation.
• Valid and active state driver's license with a safe driving record.
• Willingness to travel frequently within assigned territory.
• Bilingual is a plus.

Responsibilities

• Manage daily relationships with assigned Big Box Retailers and third-party vendors to maximize sales opportunities and uphold Spectrum's brand standards.
• Execute strategies, conduct field sales operations, and support partners through audits, training, business reviews, and product knowledge sessions.
• Lead regular meetings and trainings to ensure partners meet sales targets, maintain quality standards, and achieve key performance indicators.
• Deliver comprehensive product, promotion, and offering information to partners to drive awareness and sales.
• Collaborate with partner owners to develop and manage growth plans that align with Spectrum's objectives.
• Work closely with Operations, Strategy, and divisional teams to ensure departmental alignment and successful implementation of initiatives.
• Coordinate special events, oversee staffing and merchandising, and facilitate sales execution to maximize retail performance.
• Monitor sales metrics, identify areas for improvement, and implement strategies to enhance partner performance.
• Provide actionable reports and feedback to channel leadership to influence sales strategy and resolve challenges.
• Prospect and onboard new business partners to expand Spectrum's retail footprint and drive incremental sales.

Skills

Presentations

Sales leadership

Communication

Independent work

MS Office

Travel ready

Bilingual (nice)

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Charter Communications is seeking a field-oriented Sales Manager to nurture retailer partnerships, drive Spectrum product adoption, and maximize in-store performance. The role emphasizes strong communication, strategic planning, and field-based collaboration with cross-functional teams.

You will lead trainings, monitor KPIs, and travel within the assigned territory to grow the Spectrum retail footprint while upholding brand standards.