Retail Center Manager | Profit & Service Excellence

The UPS Store 7171; Garrettford (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health Coverage

Job summary

The UPS Store 7171 in Garrettford, Pennsylvania, is seeking a Center Manager to oversee daily operations, manage teams, and ensure exceptional customer service. The role involves recruiting, training, and leading staff, along with financial management responsibilities.

The ideal candidate will have a post-high school education, at least two years of retail experience, and proven supervisory skills. Benefits include paid vacation, sales commission, and health coverage.

Qualifications

• 2+ years of retail store operations experience required.
• Experience in personnel and financial management necessary.
• Must have P&L experience.
• Ability to perform physical tasks (lifting, bending, etc.).

Responsibilities

• Manage day-to-day operations of the center.
• Perform personnel management, including recruiting and training.
• Oversee customer service delivery and satisfaction.
• Develop and implement marketing programs.
• Manage financials and prepare reporting.

Skills

Supervisory skills

Leadership skills

Computer/internet/software knowledge

Customer service skills

Outstanding phone skills

Education

Post high school education (college coursework or degree)

Advanced education degree or coursework

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store 7171 in Garrettford, Pennsylvania, is seeking a Center Manager to oversee daily operations, manage teams, and ensure exceptional customer service. The role involves recruiting, training, and leading staff, along with financial management responsibilities.

The ideal candidate will have a post-high school education, at least two years of retail experience, and proven supervisory skills. Benefits include paid vacation, sales commission, and health coverage.