Assistant Center Manager

The UPS Store 7171; Douglassville (PA); On-site; USD 20,664 - 24,796; Full time

Job summary

A local retail service provider in Douglassville, Pennsylvania is seeking an Assistant Center Manager to oversee daily operations, assist in staff management, and provide exceptional customer service. Ideal candidates possess retail operations experience and strong leadership skills. This full-time role offers a pay range of $15.00 to $18.00 per hour, promoting a positive work environment and operational excellence.

Qualifications

• Two years of retail store operations experience.
• Strong supervisory/managerial/leadership skills.
• Excellent computer/internet/software knowledge.

Responsibilities

• Manage day-to-day in-center operations.
• Assist the General Manager in keeping the center compliant.
• Supervise and develop Associates.

Skills

Retail store operations experience

Supervisory skills

Customer service excellence

Leadership abilities

Computer proficiency

Job description

Join to apply for the Assistant Center Manager role at The UPS Store 7171

This range is provided by The UPS Store 7171. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $18.00/hr

Responsibilities

• Responsible for running the day to day in-center operations
• Assists the General Manager in keeping their center open and compliant
• Managing staff in center on a daily basis, and is the first point of contact for all associate issues
• Keeping the General Manager informed with ongoing state of the center
• Effectively manage all areas of operations including product sales, ordering, bank deposits, training, customer relationships, print and freight price quotes, claims, and other duties as assigned.
• Assist and communicate with the General Manager regarding all areas of center operations.
• Supervise, motivate and develop Associates, focusing on excellent customer service, operational excellence and team building.
• Provide excellent customer service in an over the counter retail service environment.
• Accurately perform and/or oversee daily opening and close out procedures in accordance with company policy and procedure.
• Work with the General Manager to pro-actively handle customer complaints and assist customers with problems to resolution.
• Maintain a high level of sanitation, orderliness and professionalism throughout the center through the utilization of leadership by example.

Qualifications

• The ideal candidate has two years of retail store operations experience
• Strong supervisory/managerial/leadership skills
• Excellent computer/internet/software knowledge
• The physical ability to perform this job (lifting, bending, etc.)
• Knows how to “listen and lead.”
• Dynamic personality and ability to motivate a team to optimize performance
• May eventually need to train off-site for certifications
• Will eventually need to acquire and maintain a Notary commission

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Staffing and Recruiting