Retail Center Manager — Lead Operations & Service Excellence

The UPS Store 7171; Aston Township (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health Coverage

Job summary

The UPS Store 7171 in Aston Township, Pennsylvania, is hiring a Center Manager responsible for overseeing daily operations, ensuring exceptional customer service, managing financials, and leading the team. Ideal candidates will have prior retail management experience along with strong leadership and technical skills.

The position includes benefits such as paid vacation, sales commission, and health coverage as part of our commitment to employee well-being.

Qualifications

• Two years of retail store operations experience.
• Management experience with personal and financial accountability.
• Ability to perform physical tasks such as lifting and bending.

Responsibilities

• Performs personnel management including recruiting and training associates.
• Schedules work assignments and facilitates meetings.
• Monitors customer service delivery and satisfaction.
• Manages Center financials and prepares reports.
• Oversees inventory and maintains store cleanliness.

Skills

Strong supervisory/managerial/leadership skills

Excellent computer/internet/software knowledge

Outstanding phone skills

Education

Post-high school education or equivalent

Advanced education degree, coursework, or tech school

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store 7171 in Aston Township, Pennsylvania, is hiring a Center Manager responsible for overseeing daily operations, ensuring exceptional customer service, managing financials, and leading the team. Ideal candidates will have prior retail management experience along with strong leadership and technical skills.

The position includes benefits such as paid vacation, sales commission, and health coverage as part of our commitment to employee well-being.