Retail Center Manager: Lead Team, Maximize Profit

UPS Store; Chandler (AZ); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Employee discounts

Free snacks

Free uniforms

Advancement opportunities

Paid time off

Training & development

Zusammenfassung

The UPS Store is seeking a Center Manager to oversee daily retail operations, open/close the center, manage productivity, and ensure superior customer service. Lead the team, monitor costs, and provide financial reports to the franchise owner.

The role demands strong supervisory skills, solid computer proficiency, and a dynamic leadership style. The ideal candidate will have post-high school education, 2+ years of retail management experience, and the ability to motivate a team to optimize

Qualifikationen

• Advanced education degree, coursework, or tech school desired.
• Previous store management experience required, including personnel and financial management experience.
• P&L experience preferred.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Bona fide management/leadership skills.
• Willing to accept full accountability for Center operations.

Aufgaben

• Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and facilitates weekly or monthly staff meetings
• Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
• Develops and implements the store marketing program
• Manages Center financials and prepares/provides reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Oversees center maintenance, including cleanliness, safety, and organization
• Performs other duties as assigned

Kenntnisse

Leadership

Customer service

Communication

Ausbildung

Post-high school education

Tools

Microsoft Office

Adobe Suites

Jobbeschreibung

The UPS Store is seeking a Center Manager to oversee daily retail operations, open/close the center, manage productivity, and ensure superior customer service. Lead the team, monitor costs, and provide financial reports to the franchise owner.

The role demands strong supervisory skills, solid computer proficiency, and a dynamic leadership style. The ideal candidate will have post-high school education, 2+ years of retail management experience, and the ability to motivate a team to optimize