Retail Cashier/Sales Floor Associate

Goodwill Industries Of Gr. Cleveland & East Central Ohio; North Canton (OH); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking a part-time Cashier/Sales Floor Associate in North Canton, OH. You will handle customer transactions, keep the store stocked, and build relationships with customers and donors.

The role emphasizes accurate POS handling, friendly service, and contributing to a tidy, well-presented sales floor. Prior retail experience and basic computer skills are a plus.

Qualifications

• Mathematics proficiency for transactions and pricing.
• Strong customer service and interpersonal skills.
• Experience in a retail environment is preferred.
• Ability to identify color shades and visually inspect clothing items.
• Basic computer and POS system familiarity.

Responsibilities

• Process customer transactions accurately at the POS.
• Maintain stocked and displayed merchandise.
• Provide friendly, helpful service and handle donor interactions.
• Assist with training new staff as needed.
• Maintain store cleanliness and organize shelves and displays.
• Support floor running, apparel rotation, and dressing room upkeep.
• Follow all safety policies and report concerns.
• Close out cash and balance till with supervisor guidance.
• End each transaction with a positive customer experience message.
• Perform other duties as assigned.

Skills

Mathematics

Customer service

Retail experience

Color vision

Computer skills

Education

High school diploma or GED

Job description

Cashier/Sales Floor Associate: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: North Canton, OH | Pay: $13.40 | Type: Hourly, Part-time

About the Job
Join us in making a meaningful impact in North Canton, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Responsibilities

• Ensures 100% donor and customer satisfaction.
• Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs, i.e., Round Up, Loyalty, etc.
• Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
• Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
• Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
• Assists store team leadership in the training of new personnel.
• Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.
• Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
• Ends every transaction with "You changed a life today, Thank you!"
• Other duties as assigned

Qualifications

• Strength in mathematics
• Experience with computers preferred
• Strong people and customer service skills
• Prior retail experience preferred
• Able to identify shades and tones of color and visually inspect clothing
• High school diploma or GED preferred

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.