Sales-Driven Cashier & Customer Experience Specialist

JCPenney; Madison (WI); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is hiring a Cashier to enhance the customer service and sales experience at the checkout. You will greet customers, assist with credit, rewards, and gift cards, and ensure a smooth buying process with attentive problem-solving.

You will handle returns, re-ticketing, and assist with in-store merchandising while supporting omnichannel initiatives and inventory tasks. The role emphasizes meeting shrink, safety, and performance standards and offers benefits and associate discounts.

Qualifications

• Experience in customer service and sales preferred.
• Ability to assist customers with credit, rewards and gift card programs.
• Strong ability to resolve problems and provide a helpful checkout experience.

Responsibilities

• Greet and assist customers to provide excellent service; promote programs to drive sales.
• Complete checkout processes including returns and re-ticketing; maintain signing and merchandising at checkouts.
• Support omnichannel efforts, assist with recovery, put backs, and inventory; participate in annual inventory processes.
• Meet performance standards for shrink, safety, and other role metrics; contribute to team goals.

Skills

Customer service

Sales

Job description

JCPenney is hiring a Cashier to enhance the customer service and sales experience at the checkout. You will greet customers, assist with credit, rewards, and gift cards, and ensure a smooth buying process with attentive problem-solving.

You will handle returns, re-ticketing, and assist with in-store merchandising while supporting omnichannel initiatives and inventory tasks. The role emphasizes meeting shrink, safety, and performance standards and offers benefits and associate discounts.