Retail Cashier and Customer Experience Champion

JCPenney; Wilmington (NC); Presencial; USD 16 531 - 20 664; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Associate discount

Resumo da oferta

JCPenney is seeking a Cashier to deliver exceptional customer service and drive sales at our Wilmington, NC store. You will manage checkout duties, engage customers, and support omnichannel efforts while upholding store standards.

The role emphasizes handling returns, re-ticketing, and providing assistance with rewards and gift programs, ensuring accurate merchandising and customer satisfaction.

Qualificações

• Provide excellent customer service and resolve issues quickly.
• Assist customers with credit, rewards and gift cards.
• Promote store programs to drive sales and service quality.

Responsabilidades

• Greet and assist customers with a focus on service and sales.
• Complete checkout processes, returns and re-ticketing.
• Support Omnichannel and inventory recovery tasks.
• Follow shrink/safety rules and iCAP performance targets.

Conhecimentos

Customer service

Sales skills

Problem solving

Teamwork

Attention to detail

Ferramentas

Point of Sale (POS)

Descrição da oferta de emprego

JCPenney is seeking a Cashier to deliver exceptional customer service and drive sales at our Wilmington, NC store. You will manage checkout duties, engage customers, and support omnichannel efforts while upholding store standards.

The role emphasizes handling returns, re-ticketing, and providing assistance with rewards and gift programs, ensuring accurate merchandising and customer satisfaction.