Retail Brand Experience Specialist

Abercrombie & Fitch Co.; Fairview Heights (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Job summary

Abercrombie & Fitch Co. in Fairview Heights, IL is seeking a Brand Representative to engage customers, present our brand authentically, and maintain a welcoming store environment. You will help shoppers find items and offer styling guidance across categories.

The role covers customer experience, sales floor upkeep, cash wrap operations, and online order support, with a merchandise discount and flexible schedule as part of benefits.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment with balance of engagement and tasks.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain clean, organized sales environment.
• Process purchases, returns, and exchanges accurately at checkout.
• Assist online orders and omni-channel tasks (Save the Sale, in-store pick-up, ship-from-store).

Skills

Customer service

Retail experience

Job description

Abercrombie & Fitch Co. in Fairview Heights, IL is seeking a Brand Representative to engage customers, present our brand authentically, and maintain a welcoming store environment. You will help shoppers find items and offer styling guidance across categories.

The role covers customer experience, sales floor upkeep, cash wrap operations, and online order support, with a merchandise discount and flexible schedule as part of benefits.