Brand Experience Specialist

Abercrombie & Fitch Co.; Concord (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life, engaging customers with care and helping create a welcoming environment. You will assist customers in finding what they need and maintain a well-presented store space.

In this role, you will support replenishment, perform cash wrap operations, and help fulfill online orders, contributing to a seamless omni-channel experience and a strong team culture.

Qualifications

• Customer service mindset with ability to engage customers warmly.
• Strong attention to detail to maintain presentation standards.
• Clear communication and friendly, professional demeanor.
• Reliable with consistent attendance and teamwork.

Responsibilities

• Provide warm, welcoming service to customers and guide them to products across categories.
• Support shelf replenishment and keep the sales floor organized and visually appealing.
• Process purchases, returns, and exchanges accurately at the cash wrap with a smile.
• Assist with online orders and omni-channel tasks like in-store pickup and ship-from-store.

Skills

Customer service

Attention to detail

Communication

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life, engaging customers with care and helping create a welcoming environment. You will assist customers in finding what they need and maintain a well-presented store space.

In this role, you will support replenishment, perform cash wrap operations, and help fulfill online orders, contributing to a seamless omni-channel experience and a strong team culture.