Brand Experience Specialist

Abercrombie & Fitch Co.; Norridge (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in the United States (Illinois, Norridge) to bring the store experience to life through welcoming service and brand-aligned presentation.

You will assist customers, guide styling, and ensure a well-presented environment across categories. The role emphasizes omni-channel support, including in-store purchases, returns, exchanges, and fulfilling online orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming service to all customers and offer product guidance.
• Sales Floor Maintenance: Support replenishment and keep the sales floor clean and organized.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Sales

Store operations

Omni-channel

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in the United States (Illinois, Norridge) to bring the store experience to life through welcoming service and brand-aligned presentation.

You will assist customers, guide styling, and ensure a well-presented environment across categories. The role emphasizes omni-channel support, including in-store purchases, returns, exchanges, and fulfilling online orders.