Retail Branch & Transfer Manager

Webuyanycar; City of Rochester (NY); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Gym discount

Social events budget

Bonuses & incentives

Extra holidays

Healthcare plan

Pension

Career progression

Job summary

We Buy Any Car is seeking a Retail Branch & Transfer Manager to lead one of our busy UK branches. The role covers sales generation, branch operations and customer service with a 25.5 hour week on a rotating 3-on/2-off pattern; weekend work is required.

You don't need car knowledge; training is provided. You will manage appointments, negotiate prices, and complete appraisals while coordinating with back office and transport as needed.

Qualifications

• Customer-focused with excellent communication skills and telephone manner.
• Ability to work under pressure and manage own workload.
• Experience in a target-driven environment and building client relations.
• Strong administration and IT skills.

Responsibilities

• Buy cars and ensure the efficient running of the branch, acting as the main contact for customers.
• Contact customers and prioritise tasks to achieve appointments and meet targets.
• Perform appraisals, negotiate prices, close deals and deliver strong customer service.
• Coordinate with back office and transport teams as required.

Skills

Customer focus

Communication

Telephone manners

Time management

Relationship building

IT skills

Administration

Tools

IT systems

Job description

Job: Retail Branch & Transfer Manager

Salary: £16,920 per year

Bonus: Fantastic monthly bonus and annual bonus based on company performance

Hours: You will work 25.5 hours per week on a rotational shift pattern of 3 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Sales Executive with WBAC you will:

• First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month