Retail Banking Training Specialist

Illinois National Bank; Springfield (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

A community-focused bank in Springfield, Illinois is seeking a Retail Trainer to enhance training programs that improve employee skills and customer service. The ideal candidate will have experience in retail banking and strong communication abilities. Responsibilities include designing training sessions, tracking trainee progress, and collaborating with management to identify training needs. This role ensures compliance with relevant regulations while fostering a positive workplace culture.

Qualifications

• Minimum of 2 years in a financial institution as a teller or similar role.
• Strong verbal and written communication skills.
• Excellent project management skills to manage multiple priorities.

Responsibilities

• Design and deliver training programs for retail employees.
• Identify training gaps and recommend improvements.
• Conduct training sessions for new and existing staff.

Skills

Retail banking procedures

Communication skills

Attention to detail

Time management

Microsoft programs proficiency

Education

Experience in a financial institution (2+ years)

Job description

A community-focused bank in Springfield, Illinois is seeking a Retail Trainer to enhance training programs that improve employee skills and customer service. The ideal candidate will have experience in retail banking and strong communication abilities. Responsibilities include designing training sessions, tracking trainee progress, and collaborating with management to identify training needs. This role ensures compliance with relevant regulations while fostering a positive workplace culture.