Trainee Banking Pro: Customer Growth & Service

Midland States Bank; Vandalia (IL); Sur place; USD 26 000 - 30 000; Plein temps

Résumé du poste

Midland States Bank in Illinois seeks a Universal Banker Trainee who delivers excellent customer experiences, learns the bank's products, and helps customers choose the right banking solutions. The role emphasizes needs-based questioning to place customers with the correct mix of products and services.

Strong communication and reliability are essential, with occasional travel for training and team meetings within the market.

Qualifications

• Sales and customer service background.
• Experience in banking or retail environment is a plus.

Responsabilités

• Receive deposits and verify amounts, endorsements and checks for fraud detection.
• Guard against counterfeit bills and balance cash drawer throughout the day.
• Provide accurate customer service andBalance cash drawer to reduce teller differences.
• Refer business partners through needs-based questioning to build relationships.

Connaissances

Sales

Customer service

Description du poste

Midland States Bank in Illinois seeks a Universal Banker Trainee who delivers excellent customer experiences, learns the bank's products, and helps customers choose the right banking solutions. The role emphasizes needs-based questioning to place customers with the correct mix of products and services.

Strong communication and reliability are essential, with occasional travel for training and team meetings within the market.